How we are adapting to the New Normal
General Policies due to COVID19
We hope you are safe and well. Susan and I are happy to welcome you back to serve your eye health and vision needs. As you may expect, your experience will be a bit different due to COVID19. We have changed processes to limit the time you are in the office, while still providing the comprehensive care your are used to, with all of us wearing masks. We will be wearing N95 masks and shields to protect you. Cleaning of all surfaces, equipment, door knobs, etc is conducted after each patient leaves, before we let the next patient enter. Frames will be disinfected after being touched or tried on. Air filters are changed weekly. Deep disinfecting is done at closing. We will check our own temperature daily and any patients as they enter.
Before your visit...We will call you a day or so prior your appointment to discuss your current concerns, medical history, and updates of administrative paperwork. You agree to reveal if you have any respiratory illness, flu-like symptoms including fever,cough, muscle aches, loss of smell, breathing problems or have been in contact with a COVID19 patient. You will be re-booked in 4 weeks.
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During your visit...At your visit, please expect very little non-essential verbal and physical contact with Susan and myself, since our main focus is safety for you, us and the general community. You will enter the office alone, with others remaining outside or in the car. For children 6 and younger, one parent is permitted. Those with special needs may also have a companion, with mask and health screening. Call when you arrive.
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After your visit...When finished, we will have you leave the office promptly and talk to you by phone to book future appointments and for the Doctor to go over your exam results and recommendations. Updates to these policies and procedures will evolve as needed.
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